Purpose of the channel
The Personal Data Channel was created exclusively to receive requests related to the exercise of rights provided for in Law No. 13,709/2018, known as the General Personal Data Protection Law — LGPD.
Forwarding to the Data Protection Officer (DPO)
Requests regarding personal data will be forwarded to the Data Protection Officer, also called the DPO, who will review them and respond according to the deadlines, conditions and other provisions set out in the LGPD.
Data Protection Officer (DPO): José Eduardo C. Mendes — dpo@blucom.com.br
Use of data and identity verification
The personal data provided through this channel will be used solely to verify the requester's identity. If necessary, additional information may be requested to confirm the data subject's identity or the legitimacy of the request. If there are doubts about the requester's identity or the validity of the request, handling will remain suspended until these points are properly clarified.
Blucom as Controller or Processor
If Blucom is not the Controller of the personal data subject to the request, acting only as a Processor, the requester will be advised to direct the request to the relevant Controller.
How to describe your request
To facilitate review and response, we recommend describing the request clearly and in detail.
Exclusive purpose of this channel
This channel must be used exclusively for purposes related to personal data protection, and is not intended for commercial, institutional or any other type of contact.
Submit your request
Still have questions?
Contact Blucom through the institutional channels for any other matters not related to personal data protection.